AUTOMOTIVE GLASS

Hatchett Glass is a full-service glass company – for your vehicles as well as your home or business. We have earned a reputation as specialists in replacing damaged windshields and auto glass in the Knoxville area.  We work with all insurance companies and provide expert installation, and convenience to all our customers.

When you purchase replacement auto glass from Hatchett Glass, you will be purchasing materials that are specs for your vehicle. That’s because our expert installers only install OEM or OEE quality auto glass, ensuring a perfect fit and superior quality.

Our auto glass repair specialists have the expertise and the equipment to perform a safe and efficient windshield replacement.  We will schedule a time that works with your schedule to repair or replace your windshield safely and efficiently.

AUTOMOTIVE GLASS REPLACEMENTS

  • Windshield Inspections
  • Front Windshield Replacements
  • Rear & Side Windshield Replacements

HEAVY EQUIPMENT
GLASS REPLACEMENTS

  • Windshield Inspections
  • Front Windshield Replacements
  • Rear & Side Windshield Replacements

WHAT TO CONSIDER

STRUCTURAL INTEGRITY AND STRENGTH

Windshields rank among the most important parts of your vehicle’s SRS (Self Restraint System) system. Along with airbags and seatbelts, a properly installed and damage-free windshield is a critical element of your vehicle’s safety performance. In a front end collision, the windshield provides up to 45% of the structural integrity of the cabin of the vehicle, while in a rollover, it provides up to 60%. In a crash or roll-over accident, the windshield supports the roof, helps the airbags deploy, prevents you from absorbing the force of the crash, and prevents you from being thrown from the vehicle. If your windshield is weakened by a chip, crack, improper installation, or any other damage, you’re compromising your safety.

WINDSHIELD DAMAGE REQUIRES IMMEDIATE ATTENTION

Windshield damage can occur at any time. From flying rocks, vandalism, wrecks, and other mishaps, the repair or replacement of a windshield is vital for a drivers’ visibility and passenger safety. Quickly repairing or replacing a windshield is crucial, as a fully intact and flaw-free windshield helps protect the structural integrity of you vehicle, which ultimately protects you, your family, and any other occupants.

Regardless of the size and location of a chip or crack, scheduling an inspection not long after damage occurs could save you time and money, but it ultimately protects your personal safety. Even seemingly simple cracks and chips should be inspected and treated quickly, as chips and cracks may spread over time. Plus, dirt quickly works its way into damaged areas, affecting the effectiveness and clarity of a repair. Also, if moisture gets through cracks and chips in the windshield, it can damage vinyl, weaken the windshield, and compromise your safety. Finally, cold and warm temperatures bring new stresses and a greater potential for spreading. A proper repair prevents damage from spreading, but as every chip is unique, some windshields may still require a replacement.

BENEFITS OF WINDSHIELD REPLACEMENT
  • Integrity of Your Vehicle: When your safety and the integrity of your automobile are at stake, it’s important to maintain your vehicle’s safety system. Your windshield is the third most important part of your vehicle’s Self Restraint System (SRS) and accounts for 45% of the structural integrity of the cabin of the vehicle in a head on collision and 60% in a rollover. In a crash or roll-over accident it supports the roof, helps the airbags deploy, prevents you from absorbing the force of the crash, and it prevents you from being thrown from the vehicle. If your windshield is weakened by a chip or a crack, you’re compromising your safety. When we advise a windshield replacement, it’s for your safety. If your windshield’s strength is compromised, your vehicle isn’t as safe as it could be.
  • Clarity and Visibility: A repaired windshield will never look as perfectly clear as a brand new one. Even an excellent repair will still be visible. The best of repairs will look like a hair lying on top of the glass. Good repairs greatly reduce the “glinting” that occurs when the sun hits open cracks, but it may still be visible. Also, if you look closely at the tip of the crack you’ll see one or two little holes where resin has been inserted to keep the tip of the crack from spreading.
  • Repairs Have Limits: Be aware that even the most advanced glass repair techniques have their limits. If your windshield is severely damaged, new glass may still be in your future. A heavily damaged windshield is not only difficult to look through, it’s also unsafe. The structural integrity of the car may have been compromised and could weaken further if it isn’t replaced quickly. Also, if your windshield took a big enough hit, it may simply be beyond repair. Major impacts, such as those from big objects or accidents, will damage the windows and windshields beyond what any repair facility can fix. In these severe cases, and generally once a crack or chip grows larger than a certain size, replacement is the only option.

Automotive Glass FAQs

Auto glass issues often come up unexpectedly, and drivers usually need quick, clear answers before deciding what to do next. These FAQs cover the most common questions people search for when dealing with windshield damage, replacement, and repair. This section is designed to help you understand your options and what to expect when working with Hatchett Glass.

Do I need windshield repair or replacement?

Whether you need a repair or full replacement depends on the size, depth, and location of the damage. Small chips and short cracks can often be safely repaired if caught early, but larger cracks or damage in the driver’s line of sight typically require a full windshield replacement.

How much does windshield replacement cost?

Windshield replacement cost varies based on your vehicle make, model, and whether it includes sensors or advanced driver assistance systems (ADAS). Pricing can also depend on the type of glass required, such as OEM or OEM-equivalent glass. A proper inspection is needed to give an accurate estimate.

Does insurance cover auto glass replacement?

In many cases, auto insurance will cover windshield repair or replacement, especially if you carry comprehensive coverage. Some policies even cover chip repairs at no cost to the customer. Coverage depends on your specific insurance provider and deductible.

How long does windshield replacement take?

Most windshield replacements take about 60 to 90 minutes to complete. However, additional time may be needed for adhesive curing and, in some cases, ADAS recalibration to ensure safety systems function properly.

Can a chipped windshield be repaired?

Yes, many small chips can be repaired quickly without replacing the entire windshield. Repairing a chip early helps prevent it from spreading into a larger crack, which would then require a full replacement.

Is it safe to drive with a cracked windshield?

Driving with a cracked windshield is not recommended, especially if the crack obstructs your view or is spreading. Even small cracks can weaken the structural integrity of the glass and increase safety risks in an accident.

Do you offer mobile windshield replacement?

Yes, mobile auto glass service is available for added convenience. A technician can come to your home, workplace, or another location to complete the repair or replacement when conditions allow for safe installation.

What is ADAS recalibration after windshield replacement?

Many modern vehicles have cameras and sensors mounted near the windshield that support safety features like lane departure warning and automatic braking. After windshield replacement, these systems often require recalibration to ensure they function correctly and accurately.

What type of auto glass do you use?

We use OEM or OEM-equivalent auto glass that meets factory safety and performance standards. This ensures proper fit, clarity, and long-term durability for your vehicle.

How do I get a quote for auto glass service?

You can get a quote by contacting Hatchett Glass directly with your vehicle details and the type of damage. A technician will assess your situation and provide a clear, upfront estimate before any work begins.

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